All of our smaller items will ship out within 5-7 business days of your purchase. Larger furniture items such as our Primitive Side Tables and Coffee Tables will take 1-2 weeks prior to shipping as these are made to order.
Arrival dates for your order are just an estimate. We do not offer refunds on items that arrive at a later date than expected due to shipping carrier delays.
If you are ordering from the United States items may arrive with border and duty fees. These fees are the responsibility of the buyer and will not be covered by Revival Goods.
In the unfortunate event that your package goes missing or remains undelivered on its way to you, we will do everything we can to help track and trace it. We cannot take responsibility for undelivered or lost packages, so please contact your post office as well! Packages are shipped with Canada Post and USPS.
Orders over $100.00 ship for free within Canada and the U.S. (some exclusions apply). Orders under $100.00 will have a flat rate shipping fee of $15.00 for both Canada and the United States.
This is based on our Canadian currency. If you are in the U.S your shipping (as well as your order) will cost significantly less. Yay!
Local Pick Up
If you placed an order for local pick up we will be contacting you by the e-mail used at checkout to let you know when your order will be ready.
Most of our small items will usually be available for pick up within 1-4 business days. Our larger furniture pieces are made to order and usually take 1-2 weeks to make.
Please make sure to check your spam folder if you haven’t received an e-mail from us regarding your pick up order.
Order Cancellation by Customer
We are unable to cancel an order once it has been placed. This applies to Local Pick Up orders as well!
Returns and Exchanges
All of our products are final sale and we are unable to accept returns or exchanges on any of our items due to the handmade nature of our products. Please keep this in mind prior to purchasing.
If your order arrives damaged please contact us at email@example.com.